Download the latest version of the Remote Play Installer, double-click on it, grant admin rights and follow the on-screen instructions to complete the installation. Downloading the last version of PS4 Remote Play. Note: If you want to play without an Internet Connection, you also need to download & install the Offline Remote Play patch. Open PS4 Remote Play. Click Register manually in the lower left. You will be asked to enter a code. Go back to PlayStation 4 and go to Settings Remote Play Connection Settings. Select Add Device and the codes will appear on the screen. Write down the codes. Return to remote playback, enter the codes and click Register. You’ve got an error message saying “A connection to the server could not be established.” with a random error code similar to “18.a6086a7c.4357339”. This makes all PS4 players unable to sign in to Playstation Store for both platforms. However, those who already sign-in from their system or website, has no problem.

• Ps4 Remote Play Connection Issues
• Ps4 Remote Play Won't Connect

PS4 Remote Play Not Working – Sony’s Remote Play feature has been a brilliant addition to the PS4 and is still used by many today to enjoy games by streaming them to PS Vita, PC and Mac. However, the feature isn’t without its technical hiccups, and chances are you’ve encountered many instances where PS4 Remote Play isn’t working properly.

Follow our guide on possible fixes.

PS4 Remote Play Not Working, How To Fix

The most common problem with Remote Play is connectivity issues. As such, Sony recommends utilising a wired Internet connection for better stability, although if you are using WiFi, then make sure the PS4 is close to the router.

In addition, make sure that any devices you are using the eat up large bandwidth are idle before using Remote Play. In addition, your PC’s antivirus software may also interfere with Remote Play, so it’s a good idea to add Remote Play to the firmware exceptions to ensure it doesn’t affect your connection.

Finally, Sony recommends ensuring the ports UDP 9296, UDP 9297, UDP 9303 are open. If a port can’t be used, then you’ll have to adjust your router’s port forward setting so that it allows communication with your PS4 from the Internet.

Install [PS Remote Play] on your Windows PC, and then connect to your PS4 console.

Get ready

You’ll need the following to use Remote Play:

• Windows PC

  OS	Windows 10 (32-bit or 64-bit)
  Processor	7th Generation Intel® Core™ processors or later
  Storage space	100 MB or more
  RAM	2 GB or more
  Display resolution	1024 × 768 or higher
  Sound card	Required
  USB port	Required

• PS4 console
  Always update your PS4 console to the latest version of the system software.
• An account for PlayStation™Network
  Use the same account that you use for your PS4 console. If you don’t have an account, you’ll need to create one first.
• High-speed internet connection
  As a standard, we recommend a high-speed connection with upload and download speeds of at least 5 Mbps. For best performance, we recommend a high-speed connection with upload and download speeds of at least 15 Mbps.
• DUALSHOCK®4 wireless controller
• USB cable
  Connect your Windows PC and your controller with a USB cable. You can also use a DUALSHOCK®4 USB wireless adaptor.

• You can also use your wireless controller for your PS5 console. Connect the controller to your Windows PC using a USB cable.
• To use voice chat, you’ll need a microphone, such as the built-in microphone on your Windows PC.

Install the app

You’ll only need to do these steps the first time you use the app. You can use the same app to connect to your PS4 console and PS5 console.

Download [PS Remote Play] and save it to your desktop or other location.
Read the “SIE application end user license agreement” as well as “Privacy policy”. When you select the checkbox, the download button will become available.

Set up your PS4 console

Set up your PS4 console in the following ways. You’ll only need to do this the first time you use Remote Play:

• From the function screen, go to [Settings] > [Remote Play Connection Settings], and then turn on [Enable Remote Play].
• From the function screen, go to [Settings] > [Account Management] > [Activate as Your Primary PS4], and then select [Activate]. You can enable this setting on only one PS4 console for each account. Find out more about activating your PS4 console as your primary console in the PS4 User’s Guide.
• To start Remote Play while your PS4 console is in rest mode, select [Settings] > [Power Save Settings] > [Set Features Available in Rest Mode]. Then select the checkboxes for [Stay Connected to the Internet] and [Enable Turning on PS4 from Network].

Ps4 Remote Play Connection Issues

Start Remote Play

You’ll take the following steps each time you connect to your PS4 console from your Windows PC.

1.

Turn on your PS4 console or put it into rest mode.

2.

Use a USB cable to connect your controller to your Windows PC.
You can also use a DUALSHOCK®4 USB wireless adaptor.

3.

Launch [PS Remote Play] on your Windows PC, and then select [Sign In to PSN].

4.

Sign in with the same account that you use for your PS4 console.
When you select [Settings], you can configure video quality settings for Remote Play such as resolution and frame rate.

5.

Select [PS4].
The app searches for the PS4 console that you set up in Set up your PS4 console, and then connects. After it connects, the screen of your PS4 console displays on your Windows PC and you can start using Remote Play.
From the second time onwards, you’ll be able to select the console that you connected to previously.

• Before trying to connect remotely from outside your home, check that your device connects properly while you are near your PS4 console.
• If the app can’t find the device that you’d like to connect, or if you can’t use Remote Play, see “When Remote Play is not available”.

Remote Play controls

Besides using your controller, you can also control your PS4 console with the control panel.
During Remote Play, if you move the mouse cursor of your Windows PC over the screen that you’re using for Remote Play, the control panel displays:

• SHARE button
  Perform the same functions as the controller’s SHARE button.
• PS button
  Display the home screen of your PS4 console.
• OPTIONS button
  Perform the same functions as the controller’s OPTIONS button.

• Microphone status
  Select [Mic on] / [Mic off] to turn the microphone on or off.

  Mic on

  Mic off

  Mic not connected

• Battery level
  You can check your controller’s battery level.

• Screen size
  You can change the screen size during Remote Play.

  Enter full screen

  Exit full screen

Quit Remote Play

1.

Click the at the top right corner of the screen you’re using for Remote Play.
You’ll see a message that says “This Remote Play session will be disconnected”.
To quit Remote Play while your PS4 console is in rest mode, select the checkbox for [Put the connected console in rest mode].

2.

Select [OK].
Remote Play quits and the screen returns to its original state before your Windows PC was connected to your PS4 console.

Ps4 Remote Play Won't Connect

To uninstall [PS Remote Play], go to your Windows PC settings and select [Apps] > [Apps & features], and then delete [PS Remote Play]. Folder and command names might vary depending on your OS version.